Contact Us

Use our contact form to send a message to any RTC Washoe department.

Find complete contact info for RTC Washoe below. For a list of partnership organizations and other resources, click the link below.

Regional Transportation Commission of Washoe County

Business Office Hours, 9:00 a.m. – 5:00 p.m., Monday – Friday
1105 Terminal Way Reno, NV 89502

775-348-0400
Fax 775-324-3503

PLANNING

1105 Terminal Way, Reno, NV 89502
775-348-0480

ENGINEERING

1105 Terminal Way, Reno, NV 89502
775-348-0171

PUBLIC TRANSPORTATION & OPERATIONS
RTC RIDE, RTC REGIONAL CONNECTOR

775-348-RIDE (348-7433)
8:00 a.m. – 5:00 p.m., Monday – Friday
Closed Weekends and Holidays
TTY 800-326-6868

RTC ACCESS

Customer Service 775-348-0477
Trip Reservations 775-348-5438
8:00 a.m. – 5:00 p.m., Seven days a week
Trip Cancellations 775-348-0444
Lost & Found 775-348-5438

Paratransit Eligibility 775-348-0477
Fax 775-348-3261
Email rtcaccessapplication@rtcwashoe.com

For Hearing or Speech Assistance, dial 7-1-1 to use Hamilton Relay in Nevada or call one of the toll free numbers below:

TTY/ASCII/HCO 800-326-6868
Voice 800-326-6888
Spanish 800-877-1219
STS 888-326-5658

RTC Administrative Offices are closed in observance of these holidays:

New Year’s Day
Martin Luther King, Jr. Day
President’s Day
Memorial Day
Juneteenth Day
Independence Day
Labor Day
Nevada Day
Veterans Day
Thanksgiving
Family Day
Christmas Day

RTC SMART TRIPS

1105 Terminal Way Reno, NV 89502

775-348-POOL or 775-335-1920