Your Safety. Our Priority.
Stay Vigilant — Be Our Eyes & Ears
Your awareness helps keep the transit system safe. If you see something suspicious — an unattended item, strange behavior, or something just doesn’t feel right — you have the power to help.
| What to do | Action |
|---|---|
| See something suspicious? | Don’t touch anything. Alert a uniformed officer, RTC RIDE or another RTC employee. |
| Where to report: | Call (888) 682-8227, call 911 in emergencies, or notify the appropriate transit staff. |
| Why you matter: | Public vigilance makes the system safer for everyone. We work together. |
If You See Something Suspicious
Stay calm and think safety first. Don’t jump to conclusions and don’t get personally involved — your role is simply to observe and report.
| What NOT to do | What TO do |
|---|---|
| ❌ Don’t take action yourself | ✅ Notice the full situation before making a judgment |
| ❌ Don’t confront anyone | ✅ Record as many details as you can |
| ❌ Don’t reveal your suspicions | ✅ Report it to the proper authorities right away |
How to Share What You Saw
When reporting, clear details matter most. Think of the “Five W’s”:
- Who you saw
- What they were doing
- Where it happened
- When it happened
- Why it seemed suspicious
Describing a Person
- Gender, race, and approximate age
- Height (in 2-inch ranges, e.g., 5’4″, 5’6″)
- Weight (in 10-lb ranges, e.g., 170 lbs., 180 lbs.)
- Build (slim, medium, heavy)
- Hair (color, style, facial hair)
- Complexion (light, dark, olive, ruddy)
- Distinctive marks (tattoos, scars, limp, missing limb)
- Clothing (head to toe, including style or damage)
- Direction of travel or vehicle used (make, model, color, license plate if possible)
Transit Watch — Our Community Safety Network
We believe safety is a team effort — transit staff, law enforcement, and riders like you. Join Transit Watch, our awareness program modeled after Neighborhood Block Watch programs, where everyone plays a role in keeping our system secure.
“If You See Something Say Something™ used with permission of the NY Metropolitan Transportation Authority. Created by Korey Kay & Partners.”
Important Contacts
| Purpose | Contact Info |
|---|---|
| To report suspicious behavior, package, or activity | (888) 682-8227 |
| For emergencies (fire, serious threat) | 911 |
| Passenger services (general transit issues) | (775) 348-7433 |
| For the Deaf or Hard of Hearing (TTY) | (800) 326-6888 |
We’re committed to keeping the transit system safe, reliable, and welcoming. Thanks for being alert, informed, and part of the solution.
