RTC Washoe RTC Access

RTC ACCESS is the paratransit service that provides door-to-door, prescheduled transportation for people who meet the eligibility criteria of the Americans with Disabilities Act (ADA). RTC ACCESS passengers have disabilities which prevent them from riding RTC RIDE independently some or all of the time.

Reminder: After submitting your online RTC ACCESS application, you will receive a confirmation email with instructions on how to complete the eligibility process. If you do not see the confirmation email, please check your spam folders. If you have any questions regarding this application, please contact the RTC Mobility Center at 775-348-0477 option 2; RTCAccessApplication@rtcwashoe.com and fax number 775-348-3261.


Reservations: 775-348-5438
Reservation Hours: 8:00 AM to 5:00 PM Seven-Days a Week.

Cancellations: 775-348-0444
Customer service: 775-348-0477
TTY, VCO, HCO: 1-800-326-6868

Submitting an ADA (Title II) grievance

If you would like this form in an alternative accessible format, please contact RTC Customer Service at 775-348-0477.