Contact Us
Use our contact form to send a message to any RTC Washoe department.
Find complete contact info for RTC Washoe below. For a list of partnership organizations and other resources, click the link below.
In addition to general inquiries, the Contact Us form can be used to submit a public records request. To help us process your request as quickly as possible, please provide a detailed description of the records you are seeking, including any relevant dates, departments, or other identifying information. Be sure to include your name and contact information in case we need clarification or have questions about your request.
Contact Us
Business Office Hours, 8:00 a.m. – 5:00 p.m., Monday – Friday
1105 Terminal Way Reno, NV 89502
775-348-0400
Fax 775-324-3503
PLANNING
1105 Terminal Way, Reno, NV 89502
775-348-0480
ENGINEERING
1105 Terminal Way, Reno, NV 89502
775-348-0171
775-348-RIDE (348-7433)
8:00 a.m. – 5:00 p.m., Monday – Friday
Closed Weekends and Holidays
TTY 800-326-6868
Customer Service 775-348-0477
Trip Reservations 775-348-5438
8:00 a.m. – 5:00 p.m., Seven days a week
Trip Cancellations 775-348-0444
Lost & Found 775-348-5438
Paratransit Eligibility 775-348-0477
Fax 775-348-3261
Email rtcaccessapplication@rtcwashoe.com
For Hearing or Speech Assistance, dial 7-1-1 to use Hamilton Relay in Nevada or call one of the toll free numbers below:
TTY/ASCII/HCO 800-326-6868
Voice 800-326-6888
Spanish 800-877-1219
STS 888-326-5658
1105 Terminal Way Reno, NV 89502
775-348-POOL or 775-335-1920
RTC Administrative Offices are closed in observance of these holidays:
New Year’s Day
Martin Luther King, Jr. Day
President’s Day
Memorial Day
Juneteenth Day
Independence Day
Labor Day
Nevada Day
Veterans Day
Thanksgiving
Family Day
Christmas Day
