FLEXRIDE TRANSIT SERVICE
Try RTC’s FlexRIDE curbside-to-curbside transit service available in select areas of Sparks/Spanish Springs, Somersett/Verdi, South Meadows and North Valleys.
Scheduling a FlexRIDE is done by using the RTC Connect app on your smartphone or tablet, or by calling a dispatcher at (775) 335-0035. Schedule your ride at your desired travel time and the ride can be expected to arrive to the curbside closest to your location, average wait time is 20 minutes but could take up to 1 hour. Fares will be the same as the standard RTC RIDE fares.
ATTENTION ALL RTC ACCESS AND RTC FLEXRIDE RIDERS
We’re thrilled to announce the new RTC CONNECT app and RTC Web Portal! These tools are designed to make scheduling and managing your RTC ACCESS Paratransit and RTC FlexRIDE On-Demand rides easier than ever
With the RTC CONNECT app or RTC Web Portal, you can:
✅ Schedule RTC ACCESS Paratransit and RTC FlexRIDE On-Demand rides
✅ Track your ride with real-time arrival updates
✅ View, modify, or cancel current and future trips
✅ Manage all your ride details in one place
RTC ACCESS RIDERS
Eligible riders can now book or cancel their trips using:
- RTC CONNECT App: Download it on your smartphone or tablet from the Apple Store or Google Play Store.
- Website: rtcwashoe.com/rtcconnect
- Phone: Call an RTC ACCESS Reservationist at (775) 348-5438 (available 1–3 days in advance)
Important: Cancelling RTC ACCESS Trips
- Cancel on the day of service at least one hour before your 20-minute ready window to avoid a late cancellation penalty.
- Late cancellations are treated as no-shows. For more details, refer to the “No-shows and Late Cancellation” section in the Rider Guide.
RTC FLEXRIDE RIDERS
Scheduling a FlexRIDE trip is quick and easy via:
- RTC CONNECT App: Download it on your smartphone or tablet from the Apple Store or Google Play Store.
- Website: rtcwashoe.com/rtcconnect
- Phone: Call the RTC FlexRIDE Dispatcher at (775) 335-0035
FlexRIDE Wait Times and Fares
- Trips are scheduled at your preferred travel time with an average wait time of 20 minutes (up to 1 hour during peak times).
- FlexRIDE fares match standard RTC RIDE fares.
WHAT DOES IT COST:
- Only $2.00 per trip!
- Reduced fare rides are $1.00
- Drivers do not accept cash. Only Token Transit or RTC RIDE Bus Passes will be accepted. Drivers may not accept tips.
FLEXRIDE TRANSIT SERVICE –
NORTH VALLEYS
HOURS OF OPERATION:
Weekday – 5:30 AM to 11:00 PM
Saturday & Sunday (Holidays) – 6:20 AM to 9:00 PM
SERVICE AREA:
- Bonanza Casino
- North Hills Shopping Center
- Washoe Sheriff’s Department
- Rancho San Rafael
- TMCC/DRI
FLEXRIDE TRANSIT SERVICE –
SPANISH SPRINGS/SPARKS
HOURS OF OPERATION:
Weekday – 5:30 AM to 11:00 PM
Saturday & Sunday (Holidays) – 6:00 AM to 10:30 PM
SERVICE AREA:
- Coconut Bowl & Wild Island
- Harbour Cove Dr Apartment Complexes
- Northern Nevada Center for Independent Living
- Sparks City Hall
- The Village at D’Andrea
- Walmart Pyramid Way
- Spanish Springs Business Park
- Sierra Crest Senior Apartment Homes
- RTC CENTENNIAL PLAZA
- Iron Horse Shopping Center
- Northern Nevada Medical Center
- Cascades of Sierra
- Sparks Senior Center
FLEXRIDE TRANSIT SERVICE –
SOUTH MEADOWS
HOURS OF OPERATION:
Seven Days a Week – 6:20 AM to 9:00 PM
SERVICE AREA:
- Summit Reno Mall
- UNR Redfield Campus
- Walmart
- DMV
- Winco Foods
- Northern Nevada Sierra Medical Center
- VA Reno Regional Office
FLEXRIDE TRANSIT SERVICE –
VERDI/SOMERSETT
HOURS OF OPERATION:
Weekday – 5:30 AM to 11:00 PM
Saturday & Sunday (Holidays) – 6:20 AM to 9:00 PM
SERVICE AREA:
- Rancho San Rafael Regional Park
- Lawlor Station @ UNR
- Sharlands Terrace Apartments
- Gold Ranch Casino
- Sierra Ridge Health and Wellness Suites
- Raley’s at Robb / Mae Anne
Book a FlexRIDE by phone: (775) 335-0035
RTC Customer Service: (775) 348-0477
